Tracking & Return


How long do I have to make a return?

You have a maximum of 35 days from the date of your purchase to make a return. Your return package must be postmarked within 35 days after the purchase date. Returns postmarked after 35 days from the purchase date will not be accepted.

Do I have To pay for shipping when I return something?

Return Shipping are free on your 1st return package for any order . You must use the return label (“Return Label”) we provide, then ship the return package postmarked within 35 days from the purchase date.

If you have already returned item(s) from an order but would like to make additional returns of item(s) in the same order, you can use the Return Label we provided, and shipping fee will be deducted from your refund.

Please note that any additional returns must be postmarked within 35 days of the purchase date.


A tracking number will be provided once your delivery (Package) is handed over to the courier (DHL, UPS,..etc)